Privacy · v1.1

ChopChop Privacy Policy.

Effective date: August 27, 2026 · v1.0 effective October 13, 2025

Welcome to ChopChop (“we,” “our,” or “us”). Your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our apps, websites, and related services (collectively, the “Service”).

In detail

The full policy.

1 · Information We Collect

We collect information directly from you, automatically through your use of the Service, and from third parties.

A. Information You Provide

  • Account Details: name, email, username, password, profile image.
  • Billing Information: payment details processed by Apple, Google, or Stripe.
  • User Content: comments, likes, follows, watchlists, playlists, and reactions.
  • Support Requests: messages or inquiries sent to us.

B. Information We Collect Automatically

  • Usage Data: watch history, episode progress, engagement activity (likes, shares, comments).
  • Device Data: IP address, device type, operating system, app version, region, and language.
  • Cookies and Similar Technologies: used for authentication, analytics, and personalization.

C. Information From Third Parties

  • If you sign in via Google, Apple, or another platform, we may receive your name, email, and profile photo.
  • We may receive analytics data or advertising insights from partners for performance measurement.
2 · How We Use Your Information

We use your information to:

  • Deliver, personalize, and improve your ChopChop experience.
  • Manage subscriptions, episode unlocks, and entitlements.
  • Provide customer support and technical assistance.
  • Enable social and community features such as comments, likes, and playlists.
  • Communicate updates, recommendations, and promotions (opt-out available).
  • Detect and prevent fraud or abuse.
  • Comply with legal requirements and enforce our Terms of Service.
3 · How We Share Information

We do not sell your personal information. We may share data as follows:

  • Service Providers: trusted vendors providing hosting, analytics, payment processing, or customer support under confidentiality agreements.
  • Affiliates and Partners: only when necessary to deliver co-produced or integrated content experiences.
  • Legal Disclosures: to comply with applicable laws or protect the safety and rights of ChopChop or others.
  • With Consent: if you choose to share or link your content externally.
4 · Cookies and Tracking Technologies

We use cookies, SDKs, and tracking tools to:

  • Keep you signed in
  • Remember preferences
  • Analyze usage and engagement
  • Deliver relevant recommendations

You may adjust cookie or tracking permissions in your browser or device settings.

5 · Your Rights and Choices

Depending on your location, you may have rights regarding your data.

A. General Rights

You can:

  • Access and download your personal data.
  • Request correction or deletion.
  • Withdraw consent or opt out of certain uses.

Requests can be submitted to privacy@onchopchop.com or through Account → Privacy Settings.

B. California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know the categories and purposes of personal data we collect and disclose.
  • Request deletion of your data.
  • Opt out of data sale or sharing (we do not sell personal data).
  • Limit use of sensitive personal information.
  • Exercise your rights without discrimination.

Submit requests via privacy@onchopchop.com or on onchopchop.com/privacy-request.

6 · Retention

We retain information as long as necessary to provide the Service or meet legal obligations. You may delete your account anytime in Settings.

7 · Data Security

We implement administrative, technical, and physical safeguards to protect your data, including encryption and access control. However, no system is completely secure.

8 · International Data Transfers

Your data may be processed in the United States or other countries that may have different data protection standards than your home country.

9 · Children’s Privacy

Children under 13 may use ChopChop only with verifiable parental consent. We ask every account for a date of birth, once. If the account holder is under 13, the account stays inactive until a parent or guardian confirms it: we send them the request, and they approve it themselves. Until they do, the account can watch the free window and nothing else.

Consent opens the account. It does not remove the protections. For every account under 18, whether or not consent has been given: no advertising of any kind, no public profile and no discovery by other viewers, no purchases, and no third-party analytics. Accounts under 13 also cannot post comments — reactions stay available. These limits are enforced on our servers, not only in the app.

A parent or guardian can withdraw consent, ask what we hold, or ask us to delete it, at any time, by writing to privacy@onchopchop.com from any address. We delete the account and its data on request.

10 · Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted with a new effective date. Significant changes will be communicated in-app or by email.

11 · Contact Us

onCHOPCHOP, Inc.
Email: privacy@onchopchop.com
Address: 525 S Santa Fe Ave, #809, Los Angeles, CA 90013
Phone: +1 213 545 6778

Data and deletion requests

In the app: Settings → Account → Delete account.

By email: write to privacy@onchopchop.com from the address on your account, saying whether you want a copy of your data, a correction, or deletion.

This is the request route referenced in section 5.

This policy covers onchopchop.com and the ChopChop app. Questions go to privacy@onchopchop.com. See also the terms of service.